STRATEGY & EXECUTION

OUTCOMES-BASED STRATEGIC EXECUTION TO ACHIEVE ORGANIZATIONAL GOALS

Capto’s rapid identification of financial and operational opportunities drives increased profits, new opportunities and competitive advantages for your enterprise, all delivered through practical strategies and followed with expertly guided execution.


ALIGNMENT WITH CORPORATE OBJECTIVES

When you integrate corporate strategy with marketing and technology initiatives, you enhance your ability to maximize your investments and achieve the desired outcomes. Your partnership with Capto drives the alignment of our roadmap with your unique needs – leading to improved revenue growth, consumer loyalty and retention, customer experience, organizational processes, digital transformation, and more.

Case Study: Corporate Objectives Alignment


FROM STRATEGY TO EXECUTION:
OUR METHODOLOGY

Why SYNAPTIC works, every time. 

Our proprietary SYNAPTIC Methodology aligns clients’ technology and business strategies. This model allows us to apply the right degree of fidelity to the various elements of an opportunity and to delve deeper into areas that really matter.

SYNAPTIC combines an adaptable methodology and toolset with our team’s know-how and insight, allowing clients to unlock innovation and accelerate the delivery of meaningful results.


CUSTOMER EXPERIENCE

Today’s consumers expect more efficiency, transparency, convenience and personalization than ever. To drive the best possible experience, Capto focuses on dramatically improving the operations, economics and effectiveness of client companies using our vetted SYNAPTIC methodology. Guided by our comprehensive investment roadmap, you’ll put the right dollars in the right places in the right sequence for everything your company needs to reach the pinnacle of service:

  • Customer-first experience 
  • Hyper-personalization at scale
  • Effective engagement across generations and stakeholders 
  • Meaningful data partnerships
  • Speed of execution

Case Study: Customer Experience


MARKETING TECHNOLOGY

Capto’s SYNAPTIC MarTech Assessment provides an unbiased, top-level analysis of your organization’s ability to meet business objectives with your current technology, financial parameters and talent. By identifying the challenges facing your company’s marketing operations and the opportunities to solve them, you’ll be empowered to answer these key questions and more:

  • Is your technology helping you achieve the outcomes you require? 
  • Is your technology integrated to share data and insights? 
  • Is IT properly and fully engaged? 
  • Is your budget being fully optimized with the right vendor contracts and talent to execute your strategies? 

Case Study: Marketing Technology


TECHNOLOGY INVESTMENT

To get the most value out of your spend, you need the ability to sequence, prioritize, evaluate and govern technology investments. That includes aligning your organization’s technology initiatives with its strategic initiatives, and ensuring your internal “buyers” of IT are effectively leveraging their resources.

With Capto, you’ll have the tools you need to maximize the returns and outcomes of your IT investments in today’s increasingly complex environment of customer expectations and choices, vendor ecosystems, and advancing technologies. Reap the benefits of our strategic and operating model assessments that leverage data aggregation and analytics-as-a-service to arrive at a unique solution for you.

Case Study: Technology Investment


CASE STUDY