Like pretty much every other management consulting firm, Capto consists of seasoned C-level executives from both sides of the customer/provider divide with experience from across the technology business spectrum. What makes us different is our fact-based, analytic approach that combines the best of academic research with our hands-on experience forged in real-world engagements and aligns the best practices in deploying technology-based solutions with our clients’ business goals.
Goal: Drive Solutions at the Speed of Thought
Our methodology, SYNAPTIC, was born out of our private equity practice and shaped over time to drive solutions to all of our clients at the speed of thought. It leverages the diverse, multidisciplinary background of the Capto team to make the cognitive connections needed to knit together the components necessary for differentiating outcomes.
We founded Capto on the premise that technology investments far too often fail to meet their operational or economic objectives. Our experience on both sides of the equation—in leading strategic technology investment initiatives for Fortune 200 companies and in having held executive-level positions at leading service and technology providers—has taught us that the technology ecosystem must perform to higher standards of timely, predictable, value-driven performance.
We also recognized that our experience equipped us with only some of the answers. So we sought out leading academic research across disciplines ranging from supply chain to economics to technology, harvesting the best available research and thinking. We discovered valuable insights, determined where existing practices could be refined, and engaged brilliant academicians studying companies, both large and small, which were achieving high-performance results. During these formative years of Capto, we integrated these elements into the repeatable, scalable, agile approach we call SYNAPTIC that enables our clients’ IT investments to deliver impactful, predictable, and timely performance.
Private Equity Years
As a self-funded startup, we were faced with the problem of how to fund several years of thoughtful study and analysis required in order to develop the SYNAPTIC approach. Being practical above all else—and admittedly somewhat lucky—we turned to our network in the private equity world. But rather than seek investment, we went to work for them, evaluating potential technology acquisitions.
Our private equity clients and the engagements we worked on brought us our expected results: cash flow to sustain our time in the academic wilderness and the opportunity to refine SYNAPTIC in a repeatable, disciplined way through real-world engagements. But we found unexpected results as well. The business model assessment tool we developed for our private equity clients rounded out the front end of how we now engage all our clients, private equity, service providers, and the Fortune 200. Very simply, in keeping with our cross-discipline approach, we bring a mergers and acquisitions framework to evaluating the business of technology, allowing us to focus on the critical, ignore the noise, and prioritize the rest.
We’re really excited that SYNAPTIC is delivering valued, lasting, and timely results for our clients. We thrive on the deep relationships we form and repeat business we receive from our clients.
Thanks for reading about our journey; we hope it gives you a sense of how we approach our business and yours.