Sourcing and Deal Governance: What it is and isn't

I recently had the opportunity to review a Forrester report (“Define Your Governance Model For Outsourcing Relationships”) which based on the title, appeared to be highly relevant to what we do in our SYNAPTIC Sourcing practice.

One of the areas that Wolfgang Benkel and his team focused on was how to prepare a vendor governance program for the future IT services environment, and indeed I could see the phrase “vendor governance” was mentioned a lot in the eighteen-page piece. While I tended to agree with many of the findings the report discussed, I couldn’t get myself past that phrase...

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